Deploying Conversational AI in Senior Living
How Leading Communities Are Introducing AI That Staff Actually Use
ON DEMAND WEBINAR
Miss the live session? You can still access the full recording. Complete the form to watch Welbi CEO Elizabeth Audette-Bourdeau and Ashley Vandoorn from Riverstone Senior Living walk through how they introduced conversational AI in real communities, and what it actually took to make it work.
AI is everywhere in senior living right now.
But most teams aren't asking: "How do we use AI?"
They're asking: "How do we introduce it in a way that actually works for our staff?"
In this session, you'll hear directly from a leading operator about how they successfully introduced conversational AI into their communities, what they learned along the way, and what changed for both staff and residents as a result.
Watch the Recording
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Who This Is For
This session is designed for:
Senior living operators and executive teams
Directors of Recreation / Life Enrichment
Innovation and technology leaders
Clinical and operations leaders
Anyone exploring AI but unsure how to roll it out effectively
What You’ll Learn
In this webinar, we’ll cover:
What “conversational AI” actually means in a senior living context
Why traditional AI rollouts often fail with frontline staff
How to introduce AI as a workflow enhancement, not a replacement
How Riverstone is using conversational assessments in real-world settings
Lessons learned from early adoption: what worked and what didn’t
Training strategies that increase adoption and reduce resistance
How better resident data leads to better programming and engagement outcomes
Speakers
Elizabeth Audette-Bourdeau
CEO & Co-Founder, Welbi
Elizabeth is a leading voice in resident engagement and technology in senior living. Through her work at Welbi, she has helped hundreds of communities adopt data-driven approaches to programming, assessments, and resident experience — with a strong focus on usability and staff adoption.
Ashley Vandoorn
Riverstone Senior Living
Ashley will share how Riverstone is implementing conversational assessments in their communities, including practical insights on rollout, staff adoption, and the impact on resident experience.
Featured Operator Perspective
You’ll hear directly from Riverstone on how they are using conversational assessments to:
Capture richer, more nuanced resident information
Make assessments more natural for staff and residents
Improve programming decisions and personalization
Support teams without adding complexity
Don’t Miss This Session
Hear directly from Riverstone and learn what it takes to successfully deploy conversational AI in senior living.
