Deploying Conversational AI in Senior Living
How Leading Communities Are Introducing AI That Staff Actually Use
ON DATE AT TIME
Learn how senior living operators are using conversational AI to capture better resident insights, reduce staff workload, and improve engagement — without disrupting workflows or overwhelming teams. Featuring a real-world case study from Riverstone Senior Living.
AI is everywhere in senior living right now.
But most teams aren’t asking: “How do we use AI?”
They’re asking:
“How do we introduce it in a way that actually works for our staff?”
In this session, you’ll hear directly from a leading operator about how they’ve successfully introduced conversational AI into their communities — and what they learned along the way.
Reserve Your Spot
Join us to learn how to introduce conversational AI in a way that supports your team and enhances resident outcomes.
What You’ll Learn
In this webinar, we’ll cover:
What “conversational AI” actually means in a senior living context
Why traditional AI rollouts often fail with frontline staff
How to introduce AI as a workflow enhancement, not a replacement
How Riverstone is using conversational assessments in real-world settings
Lessons learned from early adoption: what worked and what didn’t
Training strategies that increase adoption and reduce resistance
How better resident data leads to better programming and engagement outcomes
Speakers
Elizabeth Audette-Bourdeau
CEO & Co-Founder, Welbi
Elizabeth is a leading voice in resident engagement and technology in senior living. Through her work at Welbi, she has helped hundreds of communities adopt data-driven approaches to programming, assessments, and resident experience — with a strong focus on usability and staff adoption.
Ashley Vandoorn
Riverstone Senior Living
Ashley will share how Riverstone is implementing conversational assessments in their communities, including practical insights on rollout, staff adoption, and the impact on resident experience.
Featured Operator Perspective
You’ll hear directly from Riverstone on how they are using conversational assessments to:
Capture richer, more nuanced resident information
Make assessments more natural for staff and residents
Improve programming decisions and personalization
Support teams without adding complexity
Who This Is For
This session is designed for:
Senior living operators and executive teams
Directors of Recreation / Life Enrichment
Innovation and technology leaders
Clinical and operations leaders
Anyone exploring AI but unsure how to roll it out effectively
Don’t Miss This Session
Hear directly from Riverstone and learn what it takes to successfully deploy conversational AI in senior living.
